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iTaggit is the leading online web 2.0 collection website that aims to change the way people collect, organize, and enjoy their personal items and collections. Recognizing that an individual's net worth includes high value items and collections their goal is to provide an online environment for cataloging, managing, and sharing collections of items, while preserving user and data privacy. The site features also community resources, where users can connect and interact with friends, like-minded collectors, and knowledgeable experts.

The company was originally operating out of a collocation facility and had leased over $75K worth of servers and storage. "Between the staffing and lease fees, we calculate that the move has cut our expenses by $2500-3000/mo; significant over a year," says David Altounian, CEO of iTaggit, Inc. But, "the biggest value in INetU isn't in the cost savings. It's in having a completely managed server and storage backend that requires no direct management from us. INetU has delivered better uptime, performance, and service than we could do on our own."

The iTaggit team enjoys the customer engagement and service available to them at INetU. They have been most impressed with the professionalism of the INetU staff and their approach from the initial sales contact to the migration of their application. "They work to understand our application needs and our service goals, and behave as if they are part of our team and we're not just a customer," Altounian says.

Altounian was also impressed with INetU's supportive response to an outage iTaggit suffered approximately three weeks after they had transitioned from the company-leased hardware to INetU. Their internal team was not able to determine what the problem was, but within 5 minutes of contacting INetU, the INetU team was able to identify the issue.

When asked if he would recommend INetU, Altounian ensures: "INetU is one of the best decisions that we have made as a company. They are cost-effective, aggressive in managing our service, proactive in addressing potential challenges, and excellent at customer care."

iTaggit [www.itaggit.com]